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OnBase Content Management System
Content Management Solutions
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OnBase is a fully integrated Enterprise Content Management (ECM) software suite used by more than 7,200 mid-tier and Global 2000 enterprises to capture, route, manage, share and archive high volumes of corporate information critical to business operations, audits and customer service.
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Eliminating low-value manual tasks through core OnBase functionality such as document imaging, workflow and COLD/ERM and making all content instantly available from a single, easy-to-use interface increases employee productivity and operational efficiency.
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OnBase complements its ECM functionality with expertise in specific industry solutions and back office operations. OnBase integrates with SharePoint seamlessly, providing complete enterprise wide Transactional Content Management.
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TechLine Communications can design, install, and fully support a system designed to meet your current and future needs.
Enterprise Content Management Solutions
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The OnBase modular methodology enables organizations to build organic business solutions based on exact practical requirements. Few businesses implement single, standalone content management systems that exist in the same format over numerous years without evolution, modification or expansion. As user acceptance of a solution solidifies and as the system becomes part of the infrastructure rather than an additional layer, cross-organizational deployment becomes a long-term strategy rather than an immediate remedy. OnBase provides the building blocks to deploy core, evolution-ready solutions.
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Capture, store, manage and distribute documents across the extended enterprise.
OnBase provides integrated document management and retrieval solutions for consolidating and managing multiple content types in a single repository, and making them accessible through a single client interface. These feature rich and scalable solutions also provide programming-free extensions, which integrate OnBase with leading enterprise applications.
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Standardize, structure and track interconnected business processes.
OnBase Integrated Document Management and Workflow solutions enable you to manage and optimize complex business processes using sophisticated, yet rapidly deployable and non-intrusive capabilities. By aligning critical content with core processes and business applications, organizations can track, expedite and interlink information streams throughout the enterprise.
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OnBase Workflow solutions support advanced features as alternate routing logic, automatic criteria calculation, rendezvous, simultaneous notification, load balancing, reporting, ad hoc workflow, VB scripting, and API functionality for integration with core legacy or ERP/CRM systems. When integrated with OnBase Web Server, the benefits of OnBase Workflow can be made available via the Internet to users throughout your company, regardless of their location.
Industry Solutions
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While OnBase can serve as a catalyst for process improvements in virtually any industry, additional industry-specific modules meet the unique needs of vertical markets such as:
  • Retail — Retailers, grocery stores, restaurants, hospitality and other customer-centric organizations can use OnBase to increase operational efficiency and reduce costs. OnBase offers an integrated platform for managing paper-based documents and reports, e-mails, faxes and more.
  • Franchises — Improving business processes and information sharing at both the corporate headquarters and field locations, OnBase helps franchises weather reduced consumer spending and expand quickly during periods of rapid growth.
  • Financial Services — With more than 3,800 financial services customers worldwide, OnBase provides advanced document management within an industry-leading ECM solution. OnBase enables banks, credit unions, investment firms and lenders to overcome the many challenges involved with gaining a sustainable competitive advantage.
  • ConstructionOnBase allows you to build an electronic repository for all the information you need to complete a job and run a business, regardless of location. Information can be centralized in a single source and retrieved with a few keystrokes. Documents in OnBase can be printed, faxed, e-mailed or published to a CD/DVD to improve communication with customers, vendors and partners.
  • GovernmentOnBase can assist city, county and state governments as they shift their focus towards the needs of constituents and strive to meet their demands. By increasing agility, effectiveness and communication among and between levels of government, OnBase lets governments fulfill their responsibilities to those they serve with more ease and efficiency. Agencies often see a return on investment (ROI) within the first year.
  • Healthcare — The American Hospital Association’s (AHA) exclusive endorsement of OnBase as an integrated document management solution to improve revenue cycle management, back office operations and human resources is based on product functionality and knowledge of best practices.
  • Higher EducationOnBase Higher Education Solutions enable public and private universities, community colleges and other institutions to streamline mission-critical business processes to reduce costs, improve service and ensure compliance.
  • InsuranceOnBase facilitates efficiency, speed and accuracy for P&C, life, liability and health carriers; agents; brokers; and reinsurers. OnBase manages both content and the processes surrounding it, giving insurance companies and third-party administrators competitive advantage with superior customer service and full control of their information.
  • K-12 School DistrictsOnBase K-12 Education Solutions help school districts and Education Service Centers overcome economic, compliance and efficiency challenges by reducing costs and increasing the resources available for student services.
  • ManufacturingOnBase Solutions for Manufacturing provide companies the opportunity to automate and track back office processes such as procure-to-pay and order-to-cash as well as quality management. OnBase improves visibility, decreases errors and oversights and reduces labor and other costs.
  • Transportation — By providing a single point of access to documents and processes seamlessly integrated with primary business applications such as dispatch, billing, fleet maintenance, operations and human resources. OnBase allows transportation and distribution enterprises to digitize, automate and manage traditionally paper-intensive document processing.
The OnBase commitment to developing industry-specific solutions is more than marketing. Customer requests have driven enhancements and new OnBase modules, such as the ability to communicate with data exchange standards used in healthcare and financial services environments. From solutions analysts through technical support, OnBase users and partners have the confidence of knowing that they are working with people who understand both the technology and the business process.
Back Office Solutions
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OnBase allows organizations to automate back office operations, reduce costs and create competitive advantage. With a strong record of accomplishment in the back office, organizations can:
  • Reduce cycle times with automatic content-centric processing.
  • Ensure complete information and accuracy for improved vendor and customer relationships
  • Integrate with other applications for simpler retrieval of documents
  • Reduce storage costs with a central electronic repository
  • Mitigate risk with automatic audit trails, document histories and records management.
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Specialized OnBase modules include:
  • SAP Packaged Services and Solutions — Working with paper-based documents can be costly and inefficient. In addition, when your processes are paper-based, security, collaboration and enforcing policy and compliance are nearly impossible. Why not free your organisation from the burden of paper with packaged solutions from SAP and OnBase?
  • Accounts Receivable (AR) — With documentation ranging from purchase orders (POs), proofs of delivery, invoices, activity reports, letters and other correspondences in OnBase, AR departments can significantly improve the collection process.
  • Human Resources (HR)OnBase increases HR employee productivity and reduces costs by streamlining employee administration and automating critical processes such as recruitment and selection, performance evaluations, compensation plan changes and time-off requests.
  • Governance, Risk and Compliance (GRC) — By combining the ability to manage enterprise content and processes at every layer of an organization with tools for monitoring, tracking and reporting, the single infrastructure of OnBase tightens corporate governance, mitigates risk and manages compliance.
  • Legal departments and law firmsOnBase can help alleviate the headaches associated with information access and management by providing information rapidly and accurately. From corporate records, agreements and contracts to court documents and legal discovery, OnBase can manage all legal content.
  • Accounts Payable (AP)
OnBase empowers organizations to manage and route documents throughout an organization electronically, regardless of location.
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Using Workflow, documents are delivered to users in accordance with established business rules, thus mimicking the existing paper-based processes.
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As a result of rules-based processing, the time spent performing low-value manual tasks involved with the physical filing and handling of paper is significantly reduced, freeing employees to spend time in functions that contribute more value to the business.
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