TechLine Communications, Inc. is dedicated to providing superior
technical support and services to our customers. There are several
ways to obtain support, listed below.
For Technical Support Services - Call (206) 527-3450, Ext. 2.
- If a Technical Services Engineer is not immediately available,
please leave a message in TechLine's Technical Services Voicemail.
We will be paged with the message and return the call promptly.
- If you have a support contract with TechLine, and have an urgent,
production- affecting technical issue, we will place a high priority
on your call. If you cannot be at your return phone number, please
leave instructions how we may page you, or an alternate method
to contact you.
- You may make arrangements for scheduled off-hour support for
special projects by calling our office during the week.
If you are having a non-urgent, non-production affecting technical
issue, or you do not have a support contract with us, call our office
directly at 206-527-3450 X 2, or email us at support@techlineinc.com
or fill out our online Support
Request form. Please provide your name, company, and contact
information and be as detailed as possible about your problem and
your existing system configuration. Emailed requests will be responded
to within 1 business day.
Our office hours are Monday through Friday, 8am to 5pm, Pacific
Time. Other times may be scheduled by pre-arrangement.
You can also try our vendors' support page links below, or check
out our Resource Library
of technical documents and frequently asked questions. We do our
best to maintain these links, but the pages may have moved since
this page was last updated.
